Privacy Policy

Shree Lohana Mahaparishad (LMP) is committed to protecting the privacy and security of our community members, donors, and visitors to our website https://lohanamahaparishad.org/. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services or interact with our website.

By accessing or using the Website, you agree to this Privacy Policy. If you do not agree with this policy, please refrain from using our Website.

1. Information We Collect

We may collect the following types of information when you use our Website:

Personal Information:

  • Name, email address, contact details, and address.
  • Payment information (credit card, debit card, or bank details) for donations, event registrations, or service payments.
  • Information provided for registration on job portals, matrimonial services, or directories.
  • Demographic information such as age, gender, and location.

Non-Personal Information:

  • Browser type, operating system, and browsing activity.
  • IP address and geolocation data.
  • Usage data such as time spent on the Website, pages visited, and links clicked.

Sensitive Information:

  • In some cases, we may collect sensitive information such as medical history or education records for scholarships, loans, or medical aid applications. We only collect such data with your explicit consent.
2. How We Use Your Information

We use your personal information to:

  • Process donations, participation fees, and payments for services or events.
  • Manage your account on the Website, including job portal, matrimonial services, and other directories.
  • Respond to inquiries, requests, or feedback.
  • Provide updates about community activities, events, and important notifications.
  • Improve the user experience by analyzing how the Website is used.
  • Ensure security and detect fraud.
  • Comply with legal obligations.

Marketing Communications: We may use your contact information to send you newsletters, event updates, or fundraising appeals. You can opt-out of such communications by following the instructions in each email or contacting us directly.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data under the following circumstances:

  • With Service Providers: We may share your information with trusted third-party vendors for processing payments, hosting the Website, or delivering emails on our behalf.
  • For Legal Purposes: We may disclose your information if required by law or in good faith belief that such action is necessary to comply with legal obligations, enforce our terms, protect the rights of LMP, or prevent fraud.
  • With Your Consent: In cases where you explicitly agree, we may share your data with other organizations or individuals.
4. Data Security

We are committed to ensuring the security of your personal data. We employ reasonable physical, electronic, and administrative safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption for transactions, regular security audits, and restricted access to personal data.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, resolve disputes, and enforce our agreements. Once the data is no longer required, we securely delete or anonymize it.

If you wish to delete your account or request the removal of your data, you may contact us at contact@lohanamahaparishad.org. However, we may retain certain information for legal, accounting, or reporting purposes even after the account deletion

6. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request access to your personal data that we hold.
  • Correction: You can request corrections to inaccurate or incomplete data.
  • Deletion: You can request the deletion of your personal data, subject to legal or contractual limitations.
  • Opt-Out: You can opt-out of marketing communications by following the instructions in the emails or contacting us directly.
  • Withdraw Consent: If you have provided consent for any specific data processing, you can withdraw it at any time by contacting us.

To exercise your rights, you may contact us via contact@lohanamahaparishad.org.

7. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance user experience and analyze Website performance. Cookies are small text files placed on your device to collect information about your interactions with the Website.

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of the Website.

8. Third-Party Links

Our Website may contain links to external websites or services operated by third parties. Please note that we are not responsible for the privacy practices or content of such third-party websites. We encourage you to review their privacy policies before providing any personal information.

9. Grievance Redressal

If you have any concerns or grievances regarding the processing of your personal data or this Privacy Policy, you can contact our Grievance Officer at:

Shree Lohana Mahaparishad

Shree Lohana Kanya Shala, Netaji Subhash Chandra Bose Road,

Mulund (West), Mumbai - 400080

Email: contact@lohanamahaparishad.org

Phone: +91 7977958330

10. Technical Support

For technical issues related to the Website or its services, please contact our technical support team at:

Email: it@lohanamahaparishad.org

Phone: +91 7977958330

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a revised date at the top of the policy. We encourage you to review this Privacy Policy periodically for any updates.